If the camera does not start, try the following:
- Check camera permission
On your Mac, go to System Settings → Camera and make sure Advancify is allowed to use the camera.
- Make sure monitoring is turned on
Check that monitoring is active in Advancify. You can control it from:
- the Play/Pause control in the main app;
- the Play/Pause control in the expanded widget; or
- Settings → Camera.
- Restart Advancify
Fully close the app, then open it again.
- Restart your Mac
If the camera still does not start, restart your Mac. This can help if a recent permission change has not taken effect yet.
If the issue continues, please contact our Support team and include your macOS version and Advancify app version.